The Working at Heights assessment in detail
Our online Working at Heights Course ends with a single assessment of 20 multiple choice questions. The pass mark is 75%, which means 15 correct answers. There is no time limit, and you can pause the course at any point before the test begins. The whole course, including the assessment, takes most learners around 45 minutes.
The questions are written in simple, clear language and test practical understanding. You will not be asked to recite regulation numbers from memory or trip over double negatives. You will be asked things a competent person genuinely needs to know - which option in the hierarchy of control comes first, what makes a surface fragile, when a ladder is the right choice and when it is not.
What happens if you do not pass
You retake it. That is the whole story. Retakes are free and unlimited, your enrolment stays active, and you can revisit any module before trying again. The retake policy is not a loophole - it reflects how adults actually learn. The goal is that you finish the course knowing the material, however many attempts that takes.
What happens when you pass
Your digital Working at Heights Certificate is generated instantly. It downloads as a PDF, arrives by email, and carries a unique verification code so any employer, agency or auditor can confirm it online. The certificate is valid for 3 years across the UK, after which refresher training is recommended.
A fair test, honestly passed, is the foundation of a certificate employers can trust. That is exactly what the 75% pass mark protects.
One honest note on what the assessment proves
Passing the assessment demonstrates theory and awareness - the knowledge element of competence under the Work at Height Regulations 2005. It does not replace practical, equipment-specific training where tasks require it. Operating a MEWP, assembling a tower scaffold or working in a harness may legally require hands-on training in addition to this course. Employers should pair this certificate with whatever practical training their risk assessment identifies.